Smalley Manufacturing Services & Support

We offer a number of services that allow us to bring added value to our customers.

Smalley offers the highest quality customer service and support in our industry. This support starts with the initial equipment inquiry and continues long after a conveyor or conveying system has been put into production. We offer phone, virtual, and on-site field service.

Our field-service technicians strive to make installation and start-ups as smooth as possible. Once your equipment is installed and operational, our technicians are available for quick response should you require any assistance with your Smalley equipment. Our services include installation support, troubleshooting, training, and preventative maintenance.

Technical Support

Our technicians are available 24/7 for support by phone, email, or remote connection.

Field Service

Get equipment tuning, belting repair and parts replacement handled by experienced technicians right at your facility.

Installation & Training

Get equipment installed by technicians that know our machines best. We offer installation, start-up, and commissioning support and training.

Preventative Maintenance

Take advantage of one of our preventative maintenance programs to keep your equipment operating efficiently and prevent costly downtimes.

Service & Support Contact Information

For all your service and support needs, please contact our service manager John Allen at or by calling (865)-966-5866 ext. 145.