Smalley offers the highest quality customer service and support in our industry. This support starts with the initial equipment inquiry and continues long after a conveyor or conveying system has been put into production. We offer phone, virtual, and on-site field service.
Our field-service technicians strive to make installation and start-ups as smooth as possible. Once your equipment is installed and operational, our technicians are available for quick response should you require any assistance with your Smalley equipment. Our services include installation support, troubleshooting, training, and preventative maintenance.
Technical Support
Our technicians are available 24/7 for support by phone, email, or remote connection.
Field Service
Get equipment tuning, belting repair and parts replacement handled by experienced technicians right at your facility.
Installation & Training
Preventative Maintenance
Service & Support Contact Information
For all your service and support needs, please contact our service manager John Allen at jallen@smalleymfg.com or by calling (865)-966-5866 ext. 145.